Ordering Procedures and Guidelines (MUST READ!!):
- You must submit the form below. You will need to send all required information to received a proper quote.
- If you have special cutouts I will need the dimensions of those cutouts and the placements. You can sketch this on a piece of paper and take a picture of if (see above illustration). Cutouts should be measured from the OUTSIDE of the glass. You can skip the drawing for a quote, but I will need it for your lid order.
- If your tank has a false wall, please measure as if the wall were the end of the tank. The lid will not cover the back chamber to make it easier for maintenance.
- If your tank has any radius corners, you will need to send me the radius measurements.
- Cutouts for overflow boxes are not necessary if the top of the box sits 1/8″-1/4″ below the rim of your tank. Please specify the distance when ordering. Lids tend to look much more “clean” without overflow cutouts.
- Overflow cutouts tend to be unattractive to most, so I do like to avoid those cutouts when possible. My lids sit down into the tank approximately 1/4″. If you have enough clearance then you do not need a cutout for your overflow box. At the bare minimum I can make your lid to sit 1/8″ into the tank, that would mean more of the lid would stick up above your tank rim, however.
- Once I have all the measurements and payment, I will create a digital rendering which will be emailed to you. You must email me back confirming everything looks good.
- Please DO NOT send photos of your measuring tape. They are useless to me as they’re always deceiving. I just delete them.
- ALL QUOTES WITHOUT MEASUREMENTS WILL AUTOMATICALLY BE DELETED.
- Turnaround time is generally six-eight weeks from the time I receive your confirmation of the rendering. Fulfillment can take longer when I’m really busy or there’s a pandemic. Please note: contacting me for updates once your order is in place will create delays. You will automatically receive a tracking email once your order has shipped.
- Your Octo Lid™ will be cut to the dimensions you send me. I am not responsible for incorrect measurements you send me! Always measure multiple times.
- Did you make it through all of that? Good! Please be aware that all this boring stuff is necessary to ensure your lid fits your tank as perfect as possible!
- Please note: contacting me for updates once your order is in place will create delays. You will automatically receive a tracking email once your order has shipped.